Refusionspolitik

We have a 30-day exchange and return policy, which means you have 30 days after receiving your item to request an exchange or a return.

To be eligible for an exhange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please use a box or a solid bag that protects the items under shipment.

To start an exchange, please use the following link:
https://return.shipmondo.com/wiild_exchange (We will cover the shipment fee)

To start a return, please use the following link:
https://return.shipmondo.com/wiild_return (You'll have to cover the shipment fee yourself)

If your return is accepted, we’ll start the exchange/refund process. 

You can always contact us for any questions at info@wiildswimwear.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and if the hygiene cover has been removed from the swimwear. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@wiildswimwear.com.